Return Policy
Refunds
If you’re having second thoughts or a sudden change of heart on your recent purchase, don’t worry, we've got you covered. You have 30 days from the original purchase date to return any item(s) from your order for a full refund. Here’s how it works:
- 1. Visit our returns portal to initiate your return.
- 2. You will receive an email with instructions on how to ship us your product, and if applicable, a pre-paid shipping label to do so.
- 3. Once we have received your return, it typically takes about 24-48 hours for a refund to be processed back to your original method of payment. You will receive an email notification once the refund has been issued.
Please note: We do not offer exchanges on returned items. If you accidentally order the wrong items, simply return them for a full refund, and replace a new order for the correct items.
Warranties
If you are having trouble with your Skar Audio product, don't worry - we are here to help.
Our products come backed by a two year industry best, hassle-free manufacturer's warranty. We've redefined the warranty experience, and stand behind our products so you can enjoy them.
- 1. Visit our returns portal to initiate your return.
- 2. After initiating your warranty using our automated portal, you will be emailed return shipping instructions. We do not cover warranty related shipping expenses for items ordered more than 30 days ago.
- 3. Once we have received your warranty, please allow up to 4 business days for processing. You will receive an email once your warranty has been fully processed. Return shipping costs of either the replacement product or original product will be covered by Skar Audio.